Deliver operational excellence
We want to be responsible stewards of our resources and mindful of our partners’ needs. Our goal is to assist them in a timely, efficient manner. Highly reliable systems, services, and processes are the foundation of the digital experience.
Common activities
- Simplify, automate, and manage server deployment for the campus
- Reduce redundant and outdated technology on regular refresh cycles
- Utilize customer feedback to streamline processes for managing and addressing technology requests
- Implement and maintain data governance structures on campus
- Practice "Green IT" by understanding the impact that information technology use and disposal has on the environment
- Provide knowledgeable, professional technical support services with a variety of contact options to meet diverse needs