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Build trust and credibility

We strive to ensure credible, transparent, consistent communication with our partners and continue to earn the trust of the campus community. Illinois State cannot be truly connected without a trusted relationship between us and our campus partners.

Common activities

  • Collaborate with campus partners to identify and document technology/process inefficiencies and identify improvement opportunities and future strategies
  • Maintain standards for effective, timely, and creative communications with stakeholders
  • Define and publish metrics that measure performance for core services and applications
  • Safeguard the integrity of campus systems and data through proactive design and facilitating a culture of security governance
  • Assess and enhance training on Technology Solutions services, targeted to audiences and learning styles
  • Continually assess customer satisfaction with Technology Solutions services and act on feedback
2022-09-14T13:37:55.75361-07:00 2022